Cookie Usage
To make the use of our website more user-friendly and effective, MyFitCoach or third parties commissioned by MyFitCoach store so-called cookies on the user's hard drive. The legal basis is Art. 6(1)(f) of the GDPR.
A cookie is a small text file that is used, among other things, to collect information about the use of a website. These cookies cannot execute programs or transfer viruses to your computer. They do not contain personal data, cannot be assigned to specific individuals, and, unless otherwise stated, are automatically deleted after one year. The merging of this data with other data sources is not carried out.
Die Nutzung unserer Webseiten ist auch ohne Cookies möglich. Du kannst in deinem jeweiligen Browser das Speichern von Cookies deaktivieren, auf bestimmte Websites beschränken oder deinen Browser so einstellen, dass er dich benachrichtigt, sobald ein Cookie gesendet wird. Du kannst Cookies auch jederzeit von der Festplatte deines Computers löschen.
Privacy Policy
MyFitCoach GmbH
Personal data
The term 'personal data' is defined in the Federal Data Protection Act and in the EU GDPR. According to this, these are individual details about personal or factual circumstances of a specific or identifiable natural person. This includes, for example, your real name, your date of birth, or your training and nutritional data in the app.
Your personal data will only be processed by us in accordance with the provisions of the applicable data protection law. The following regulations inform you about the type, scope, and purpose of the collection, processing, and use of personal data. This privacy policy only refers to the mentioned offer. If you are redirected to other offers via links, please inform yourself there about the respective handling of your data.
Principle of anonymous data collection and data processing
Use of our website is generally possible without providing personal data. Different regulations may apply for the use of our MyFitCoach app and our website, which are explained separately below in this case. You can find the legal bases for data protection, in particular, in the General Data Protection Regulation (GDPR).
When accessing our website or app, some information is transferred, such as IP address. It also provides information about the device used (computer, smartphone, tablet, etc.), the browser used (Internet Explorer, Safari, Firefox, etc.), the time of access to the website, the so-called referrer, and the amount of data transferred.
We cannot use this data to identify individual users. We only evaluate this information for statistical purposes and it serves to determine the attractiveness of our offers and to make them even more interesting for you.
Collection and processing of personal data
Personal data is only collected by us if you provide this information voluntarily, for example, if you contact us, you register a MyFitCoach account, or you enter it within our MyFitCoach app.
We use the personal data you provide exclusively for the fulfillment and processing of our service, insofar as this is necessary for it.
We store your data as long as it is necessary to fulfill the intended purpose, or until you delete your account or statutory retention periods make storage necessary. Afterward, your data will be deleted or the processing will be restricted in accordance with legal regulations.
For merely informational use, that is, if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. This data is technically necessary for us to display our content to you and to ensure stability and security (the legal basis is a legitimate interest according to Art. 6 Para. 1 S. 1 lit. f GDPR). There is therefore no possibility of objection on the part of the user. The data is stored in the server's log files. This data is not stored together with other personal data of the user.
| Data | Purpose of processing | Storage duration |
|---|---|---|
Operating system used | Evaluation according to devices to ensure optimized display of the website | For an indefinite period |
Information about the browser type and version used | Evaluation of the browsers used in order to optimize our web pages for this purpose | For an indefinite period |
IP address | Display of the website on the respective device
Detection and prevention of fraud | |
Date and time of the visit | Display of the website on the respective device
Detection and prevention of fraud | |
If applicable, manufacturer, type designation and version of the smartphone, tablet or other end device as well as the app version and the app provider | Evaluation of device manufacturers and types of mobile devices for statistical purposes | For an indefinite period |
Security
We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction, or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological progress.
Encryption
All data, both in communication with the app and in third-party communication, is transmitted both incoming and outgoing using SSL or TLS encryption. You can recognize the encrypted connection when using our website in the address line of your browser by the fact that the browser line begins with "https://" and the encryption symbol located there.
Thanks to the SSL or TLS encryption, the transmitted data cannot be read by third parties.
Registration of a MyFitCoach Account
Mandatory Information
To use the MyFitCoach app, the user must provide an email address and a password when creating a MyFitCoach account. These are used for the identification of the user and for communication between the user and MyFitCoach. The email address and all other data of the user are not visible to other users.
| Data | Purpose of processing | Legal basis of processing | Storage duration |
|---|---|---|---|
First name | Direct address & presentation | Implementation of the contract of use | Until 30 days after deletion of the customer account |
E-mail address | Identification of the customer account | Implementation of the contract of use | Until 30 days after deletion of the customer account |
Password | Identification of the customer account | Implementation of the contract of use | Until 30 days after deletion of the customer account |
| Designation of the provider | Service provider type | Data transfer to third country |
|---|---|---|
Amazon Web Services | Processor | No |
If you reset your password, your email address is encrypted and sent to a server of the company netcup in Germany. On this server, your email address and the date of the password reset are stored. Your password is not stored.
Data provided by the user
In addition to this, MyFitCoach collects data provided by the user that can be entered when using the MyFitCoach app. This includes an athlete profile consisting of the following data:
| Data | Purpose of processing | Legal basis of processing | Storage duration |
|---|---|---|---|
Gender | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Height | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Bodyweight | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Body fat percentage | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Date of birth | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Training experience | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Training frequency | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Training duration | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Training Split | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Muscle focus | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Available equipment | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Training preferences | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Training target | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Target body weight | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Target speed | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Diet style | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Dietary habits and preferences | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
Activity factor | Appropriate user experience | Consent | Until 30 days after deletion of the customer account |
| Designation of the provider | Service provider type | Data transfer to third country |
|---|---|---|
Amazon Web Services | Processor | No |
The collection of body, training, and nutrition data is based on your consent according to Art. 6 Para.1 lit. a) GDPR and is used exclusively for the execution of training and nutrition coaching. The provision of body, training, and nutrition data is necessary in order to use the functions of the app. These data are not visible to third parties. Furthermore, you must acknowledge our privacy policy and accept our general terms and conditions and withdrawal conditions.
Data collection, processing, and use in the context of the MyFitCoach service
Personalized training and nutrition coaching
To use our MyFitCoach app, you must have a MyFitCoach account. You have already learned which data is collected for this purpose. When using the MyFitCoach app, you will continuously receive customized training and nutrition plans from the coach based on your personal information, training or nutrition preferences, and completed units. For this purpose, we use a complex algorithm to analyze, among other things, your completed training performance and your regeneration, as well as your current food and body weight entries, in order to always provide you with optimized plans and to increase your benefit from the coaching. All these entries are voluntary. However, omitting input will result in more ineffective coaching as it will be less tailored to you.
| Data | Purpose of processing | Legal basis of processing | Storage duration |
|---|---|---|---|
Training performance (exercises, number of sets, number of repetitions, and RIR) | Adjustment of the training plan | Implementation of the contract of use | Until 30 days after deletion of the customer account |
Regeneration status (systemic and specific fatigue) | Adjustment of the training plan | Implementation of the contract of use | Until 30 days after deletion of the customer account |
Bodyweight | Adjustment of the dietary guidelines | Implementation of the contract of use | Until 30 days after deletion of the customer account |
Food intake (calories and macronutrients) | Adjustment of the dietary guidelines | Implementation of the contract of use | Until 30 days after deletion of the customer account |
| Designation of the provider | Service provider type | Data transfer to third country |
|---|---|---|
Amazon Web Services | Processor | No |
Access Permissions
We require access capabilities and information about the technical functionality of our app and to provide the services offered with the app, especially to send you push notifications, which are intended to inform you about new messages from your coach. We ask for permission to access individual functions and information during the installation process, or before first use, and will only access these functions if you agree to a release. Depending on the operating system, you can manually revoke the access rights in the settings or alternatively in the settings of the MyFitCoach app. How this works can be found in the manufacturer's instructions for your mobile smartphone. However, please note that you can only use the app to a limited extent or not at all without the corresponding releases.
| Data | Purpose |
|---|---|
Delivery push notifications | Adjustment of the training schedule and rest timer |
Mobile data/Wifi (provided by operating system) | Use of the Internet and loading new content |
Contact Form & Customer Support
You have the option to contact us via our email address or the contact form on our website. We use the personal data transmitted to us in this way exclusively for the purpose for which you provide them to us when contacting. Insofar as we ask for entries via our contact form that are necessary for contacting, we have always marked them as mandatory (*). All details without an asterisk are optional. This information serves us to specify your request and to improve the processing of your concern, in order to assist you as best and as quickly as possible. Communication of this information is expressly voluntary and with your consent. Insofar as this involves information on communication channels (e.g., email address), you also consent to us contacting you via this communication channel to respond to your concern. You can revoke your consent at any time.
| Data | Purpose of processing | Legal basis of processing | Storage duration |
|---|---|---|---|
E-mail address* | Reply to the request | Initiation/execution of the contractual relationship | Until the end of the obligation to provide evidence |
Subject* | Reply to the request | Initiation/execution of the contractual relationship | Until the end of the obligation to provide evidence |
Description* | Reply to the request | Initiation/execution of the contractual relationship | Until the end of the obligation to provide evidence |
Attachments | Reply to the request | Consent | Until the end of the obligation to provide evidence |
* Mandatory field
Newsletter
We regularly inform our users via email about current topics related to training, nutrition, and regeneration. As part of the registration on the website or in the app, the user consents to the processing of the specified data for sending or receiving emails. Furthermore, the user agrees that data on their usage behavior (namely the opening and clicking of links in the email) are collected and processed in order to tailor the contents of the mailings to the respective needs, for example, if a user repeatedly clicks on links to topic A but not to topic B, in future mailings they will only receive links to topic A.
The data is used exclusively for sending the newsletter. The newsletter subscription can be canceled at any time by the affected person. Likewise, the consent to the storage of personal data can be revoked at any time. For this purpose, a corresponding link can be found in every newsletter.
The legal basis for the processing of data after the user has registered for the newsletter is Art. 6 para. 1 lit. a GDPR, provided the user has given their consent. The legal basis for sending the newsletter as a result of the sale of goods or services is § 7 para. 3 UWG (Act against Unfair Competition).
The dispatch of the newsletter as well as transactional emails is carried out via the shipping service provider "MailerLite". The provider is UAB "MailerLite", J. Basanaviciaus 15, LT-03108 Vilnius, Lithuania. The privacy policy of the shipping service provider can be viewed here: https://www.mailerlite.com/legal/privacy-policy.
Permission for direct advertising according to § 7 para. 3 UWG (Act against Unfair Competition)
The email address collected when registering a MyFitCoach account is used by us for direct advertising of our own and similar products and services. If you no longer wish to receive direct advertising, you can object to the use of your email address at any time. You will find the unsubscribe link in every email.
| Data | Purpose of processing | Legal basis of processing | Storage duration |
|---|---|---|---|
E-mail address* | Addressing to direct advertising | Possibility of direct advertising according to UWG | until objection/elimination of legal requirements |
Use by Children
We are aware of the importance of additional measures to protect the privacy of children. Persons under the age of 16 are not permitted to open accounts unless a parent has given consent according to applicable law. If we become aware that we have collected personal data from a child below the respective minimum age without parental consent, we will take steps to delete this data immediately. Parents who believe that their child has sent us personal data and would like this data to be deleted should contact us at the contact information provided.
Use of web analysis and retargeting tools and evaluation of user behavior
Based on our legitimate interests within the meaning of Art. 6 (1) f) DSGVO, we use various tools or plugins for analysis to optimize our online presence and our app.
Google Analytics
This website utilizes features of the web analytics service Google Analytics. The provider is Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google").
Google Analytics uses so-called "cookies". These are text files stored on your computer that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
The storage of Google Analytics cookies is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising.
We have activated the IP anonymization feature on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
Google provides a browser extension (add-on) that can prevent the data collection by Google Analytics and the processing of this data by Google. The add-on can be downloaded and installed at your own risk from https://tools.google.com/dlpage/gaoptout. https://tools.google.com/dlpage/gaoptout auf eigene Gefahr heruntergeladen und installiert werden.
Google is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection law: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI.
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI
Google AdWords and Google Conversion-Tracking
This website uses Google AdWords, an online advertising program provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google").
As part of Google AdWords, we utilize a feature called conversion tracking. When you click on an advertisement served by Google, a conversion tracking cookie is set. Cookies are small text files that are stored on the user's computer by the internet browser. These cookies expire after 30 days and are not used for personal identification of the users. If the user visits certain pages of this website and the cookie has not expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.
Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across the websites of AdWords customers. The information obtained through the use of conversion cookies is used to create conversion statistics for AdWords customers who have opted for conversion tracking. These customers are provided with the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in tracking, you can opt out of this usage by disabling the Google conversion tracking cookie through your internet browser's user settings. In that case, you will not be included in the conversion tracking statistics.
The storage of "conversion cookies" is based on Art. 6(1)(f) of the General Data Protection Regulation (GDPR). The website operator has a legitimate interest in analyzing user behavior in order to optimize both their website offering and their advertising.
For more information about Google AdWords and Google conversion tracking, please refer to Google's privacy policy: https://www.google.com/policies/privacy/.
You can configure your browser to notify you about the setting of cookies and allow cookies only in individual cases, disable the acceptance of cookies for specific cases or in general, and enable the automatic deletion of cookies when the browser is closed. Disabling cookies may limit the functionality of this website.
Firebase
We use Firebase Analytics for our MyFitCoach App. Firebase Analytics is a service provided by Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland).
Firebase Analytics helps us track user behavior within our app. This includes events such as the initial app opening, uninstallation, updates, crashes, and frequency of app usage. It also captures and analyzes certain user interests. The information processed by Google Firebase can be used in conjunction with other Google services, such as Google Analytics and Google Marketing services. The tool uses identifiers such as the Android Advertising ID or Advertising Identifier for iOS and cookie-like technologies to identify users' mobile devices.
For more information about data usage for marketing purposes by Google, you can visit https://www.google.com/policies/technologies/ads. Google's privacy policy can be found at https://www.google.com/policies/privacy. If users wish to opt out of interest-based advertising through Google Marketing services, they can utilize the settings and opt-out options provided by Google at http://www.google.com/ads/preferences. https://www.google.com/policies/technologies/ads. Die Datenschutzerklärung von Google ist unter https://www.google.com/policies/privacy abrufbar. Wenn Nutzer der interessensbezogenen Werbung durch Google-Marketing-Dienste widersprechen möchten, kannst Du die von Google zur Verfügung gestellten Einstellungs- und Opt-Out-Möglichkeiten unter http://www.google.com/ads/preferences nutzen.
Google is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection law: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI. https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI
Crashlytics
We use Crashlytics for our MyFitCoach App. Crashlytics is an analytics program provided by Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland).
Crashlytics provides us with information about unexpected system crashes or other malfunctions, serving our legitimate interest in continuously improving the app and fixing errors. When an error occurs, the analytics program collects and transmits information about the device used, the operating system, the functionality and version of the app, the time of the crash, and the anonymized IP address of the accessing device. You can find further details in Crashlytics' privacy policy at https://try.crashlytics.com/terms/privacy-policy.pdf. Google's privacy policy can be accessed at https://www.google.com/policies/privacy. https://try.crashlytics.com/terms/privacy-policy.pdf entnehmen. Die Datenschutzerklärung von Google ist abrufbar unter https://www.google.com/policies/privacy.
Google is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection law: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI.
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI
Facebook Marketing Services
Due to our legitimate interests in analyzing, optimizing, and economically operating our online offering, we use the "Facebook Pixel" from the social network Facebook on our websites. The Facebook Pixel is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
We use the Facebook Pixel on our website to track user behavior after users have been redirected to the provider's website by clicking on a Facebook ad. This allows us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, which means that we cannot view the personal data of individual users.
Using the Facebook Pixel, Facebook is able to determine the visitors of our online offering as a target group for displaying advertisements, known as "Facebook Ads." Accordingly, we use the Facebook Pixel to promote our offering on Facebook in a targeted manner. The Facebook Pixel is only active once you have given your consent by opting in through the cookie notice.
You can object to the collection of data by Facebook Pixel or the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.
Additionally, we utilize the Facebook Software Development Kit (SDK) within our apps to integrate various Facebook services with our apps.
We use the Facebook App Events service through the Facebook SDK to track the reach of our advertising campaigns and the usage of the Facebook SDK. Facebook provides us with only aggregated analysis of user behavior within our app. We have no control over the information processed by Facebook through App Events. You can disable the use of App Events for these purposes in our app settings. Further information about the Facebook SDK for iOS can be found here: https://developers.facebook.com/docs/ios. For Android, please refer to: https://developers.facebook.com/docs/android.
Facebook is certified under the Privacy Shield agreement, guaranteeing compliance with European data protection laws (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active). The legal basis for this processing is Article 6(1)(b) and (f) of the General Data Protection Regulation (GDPR).
Within our online offering, features and content from the Instagram service may be integrated. The provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. This may include content such as images, videos, or text, as well as buttons that allow users to express their likes regarding the content, subscribe to the authors of the content, or our posts.
If users are members of the Instagram platform, Instagram can associate the access of the aforementioned content and features with their respective user profiles on Instagram.
Instagram's privacy policy can be found at: http://instagram.com/about/legal/privacy. http://instagram.com/about/legal/privacy
TikTok Marketing Services and Custom Audiences
Due to our legitimate interests in analyzing, optimizing, and economically operating our online offering, we use the "TikTok Pixel" from the social network TikTok on our website and in our app. The TikTok Pixel is operated by TikTok Information Technologies UK Limited (WeWork, 125 Kingsway, London, WC2B 6NH, United Kingdom) and TikTok Technology Limited (10 Earlsfort Terrace, Dublin, D02 T380, Ireland) (collectively referred to as "TikTok"). We use the TikTok Pixel on our website and in our app to track user behavior after users have been redirected to our website by clicking on a TikTok ad. The data collected through the TikTok Pixel is used for targeted ad targeting, improving ad delivery, and personalized advertising. This allows us to measure the effectiveness of TikTok ads for statistical and market research purposes. For this purpose, the data collected through the TikTok Pixel on our website is also transmitted to TikTok.
As part of interest-based online advertising, the Custom Audiences product from TikTok is also used on the website. In this process, a non-reversible and non-personalized checksum (hash value) is generated from your usage data, which can be transmitted to TikTok for analysis and marketing purposes. This can be achieved by either placing a TikTok pixel on our website or capturing your usage behavior in our app through the TikTok API, if we choose to use it. Alternatively, we can provide TikTok with a customer list that includes your email address that you provided during registration or other information such as IP address, device ID, device type, and operating system. This process captures information about your activities on the website (e.g., browsing behavior, visited subpages, etc.). This allows TikTok to create a profile of your usage behavior in our app and on our website. Your IP address is stored and used for geographic targeting of advertisements. TikTok uses this data to display targeted and personalized advertising to its users and to create interest-based user profiles. The collected data is anonymous and not visible to us, and is only used for the purpose of measuring the effectiveness of ad impressions.
As a guarantee under Art. 44ff of the GDPR, TikTok has signed the EU Standard Contractual Clauses. We have a "Controller to Controller" agreement with TikTok. The legal basis for our processing is Article 6(1)(a) of the GDPR. We only provide TikTok with customer lists containing your email address or other personal data with your explicit consent. You can withdraw your consent at any time with effect for the future. If you no longer agree to us sharing your data with TikTok, you can opt out in our app settings. „Controller to Controller” Vereinbarung. Die rechtliche Grundlage für unsere Verarbeitung ist Art. 6 Absatz 1 Satz 1 Buchstabe a DSGVO. Wir stellen TikTok Kundenlisten, die deine E-Mail-Adresse oder andere persönliche Daten enthalten, nur mit deiner Zustimmung aktiv zur Verfügung. Selbstverständlich kannst du deine Einwilligungserklärungen jederzeit mit Wirkung für die Zukunft widerrufen. Wenn du nicht mehr damit einverstanden bist, dass wir deine Daten an TikTok weitergeben, kannst du dich in unseren App-Einstellungen abmelden.
Please note that TikTok may also use the data we provide, including information about your usage behavior and email address, for its own purposes. On this page, you have the option to opt out of targeting on TikTok. dem Targeting bei TikTok zu widersprechen.
For more information about the purpose and scope of data collection, further processing and use of the data, as well as privacy settings, please refer to TikTok's privacy policy. Datenschutzerklärung von TikTok entnehmen.
Mixpanel
We use Mixpanel in our MyFitCoach app for data analysis and visualization. The provider is Mixpanel Inc., located at 405 Howard Street, Floor 2, San Francisco, CA 94105.
User data processing is done in a pseudonymized manner, meaning no personally identifiable information (such as names) is processed, and user IP addresses are truncated. Instead, processing is based solely on a pseudonymized technical ID. Any IDs or email addresses provided to Mixpanel are encrypted as hash values and stored as a series of characters that do not allow identification.
The legal basis for this usage is Article 6(1)(f) of the GDPR. The data collected by Mixpanel is not shared with third parties. The storage and processing of the collected data take place in the United States. The transfer of data to the United States is based on the European Commission's standard contractual clauses. Die durch Mixpanel erfassten Daten werden nicht an Dritte weitergegeben. Die Speicherung und Verarbeitung der erfassten Daten erfolgt in den USA. Die Datenübertragung in die USA wird auf die Standardvertragsklauseln der EU-Kommission gestützt.
If you no longer wish to be tracked by Mixpanel in the future, you can send an email to support@myfitcoach.de at any time. MyFitCoach will store your data until you revoke your consent. By clicking the "Opt-Out" button, you prevent the transfer of data from your device to Mixpanel servers in the future.Opt-Out“ verhinderst du künftig die Übertragung von Daten deines Geräts auf die Server von Mixpanel.
For more information about Mixpanel's privacy practices, you can also visit: https://mixpanel.com/privacy. https://mixpanel.com/privacy
Raidboxes
We host our website with Raidboxes. The provider is Raidboxes GmbH, Hafenstr. 32, 48151 Münster (hereinafter referred to as Raidboxes). When you visit our website, Raidboxes collects various log files, including your IP addresses.
For more information on data processing and privacy practices by Raidboxes, visit: https://raidboxes.io/datenschutzerklaerung/. https://raidboxes.io/datenschutzerklaerung/.
The use of RAIDBOXES is based on Art. 6 Para. 1 lit. f GDPR. We have a legitimate interest in ensuring the most reliable representation of our website. If the appropriate consent has been obtained, processing is exclusively based on Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g., for device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Apple Health Kit
We use the HealthKit framework from Apple (Apple Inc., 1 Infinite Loop, Cupertino, CA 95014, USA; "Apple"), which provides a central storage location for health and fitness data on the iPhone and Apple Watch, and - with explicit consent of the user - allows apps to communicate with the HealthKit Store to access and share this data.
With your explicit consent, we process (if applicable) information about your training (training start and end [date], training duration and type of training), which are obtained through the HealthKit framework, to track and display your health and fitness activities.
If you activate the HealthKit framework in the settings of your iPhone, the MyFitCoach app can, with your consent, send your activity energy as well as your workouts (training start and end [date], workout duration and type of training) to Apple, so you can track and display your health and fitness activities.
New data attributes can be added to the HealthKit framework, which are reflected in the product, and to which you must consent. You can prevent Apple from accessing your data and thereby prevent sharing at any time by changing the settings of your mobile device. More information about HealthKit can be found here. hier.
Vimeo
For the integration of videos, among other things, we use the provider Vimeo. Vimeo is operated by Vimeo, LLC, with its headquarters at 555 West 18th Street, New York, New York 10011.
On some of our web pages, we use plugins from the Vimeo provider. When you visit the web pages of our online presence that are equipped with such a plugin, a connection is established to the Vimeo servers and the plugin is displayed. This informs the Vimeo server about which of our web pages you have visited. If you are logged in as a member of Vimeo during this process, Vimeo associates this information with your personal user account. When you use the plugin, such as by clicking the start button of a video, this information is also associated with your user account. You can prevent this association by logging out of your Vimeo user account before using our website and deleting the corresponding cookies from Vimeo.
For more information about data processing and privacy practices by Vimeo, please visit: https://vimeo.com/privacy. https://vimeo.com/privacy.
Intercom
We provide you with the Intercom live chat on our website and in our MyFitCoach app, which allows us to communicate with visitors to the website and answer questions. Intercom is a service provided by Intercom Inc., located at 98 Battery Street, Suite 402, San Francisco, CA 94111, USA.
Intercom, Inc. has the Privacy Shield certification, which aims to provide a higher level of data protection for non-EU-based companies. For more information about privacy at Intercom, please refer to their privacy policy. hierIntercom also uses cookies. The information generated by the cookie about your last accessed subpage of this online platform is transmitted to a server of Intercom in the USA and stored there. On our behalf, Intercom will use the aforementioned information to provide the associated services to the website operator. The IP address transmitted by your browser as part of Intercom will not be merged with other data.
We use the Intercom service to respond quickly to customer inquiries in the live chat, both on our website and in our MyFitCoach app. This is also our legitimate interest in data processing according to Art. 6(1)(f) of the GDPR.
You can prevent the storage of Intercom cookies by adjusting your browser software accordingly (usually found under "Settings" in most browsers); however, it should be noted that if you do so, you may not be able to fully utilize all functions of this website (e.g., the live chat).
Digistore24
We use the payment processor Digistore for payment processing. Digistore is operated by Digistore24 GmbH, located at St.-Godehard-Straße 32, 31139 Hildesheim, Germany.
For payment processing, the data you enter during an order is forwarded to the payment processor. There is data exchange of your information between the respective product provider, licensor, or service provider. To process payments, we may disclose your payment information to the credit institution responsible for the payment.
If you have any questions regarding the disclosure of your personal data, inquiries, corrections, blocking or deletion of data, or withdrawal of consent, please contact Christian Neise at support@digistore24.com.
RevenueCat
The MyFitCoach app uses the RevenueCat service for the management and analysis of in-app purchases. RevenueCat is operated by Revenue Cat, Inc., located at 633 Tarava St. Suite 101, San Francisco, CA 94116, USA.
We process the data so that your subscription/access to the MyFitCoach app can be activated and deactivated. The data stored by RevenueCat and processed for analysis can be viewed at the following link: https://www.revenuecat.com/dpa. Die Daten, die von RevenueCat gespeichert und zur Analyse aufbereitet werden, können unter folgendem Link eingesehen werden: https://www.revenuecat.com/dpa.
The legal basis for this usage is Article 6(1)(b) of the GDPR. As a guarantee under Art. 44ff of the GDPR, RevenueCat has signed the EU Standard Contractual Clauses.
By using the MyFitCoach app, you consent to the data collection by the app and the transmission to RevenueCat. If you do not wish to have the specified data stored by the third-party provider, you should refrain from using the MyFitCoach app, as the processing of the data is necessary for the activation/deactivation of your subscription/access to the MyFitCoach app. Abos/Zugangs zur MyFitCoach-App zwingend erforderlich ist.
AppsFlyer
The MyFitCoach app uses the analytics service AppsFlyer. AppsFlyer is operated by AppsFlyer Inc., located at 111 New Montgomery St, San Francisco, CA 94105, United States.
Various session and interaction data is collected from you and stored for this purpose. We require this information to improve the content and user-friendliness of our apps and optimize the user experience for you. The session and interaction data is processed only in pseudonymous form and not in personalized form at any time. For more information about data processing by AppsFlyer, please refer to the provider's privacy policy. Datenschutzrichtlinien des Anbieters.
The legal basis for this usage is Article 6(1)(f) of the GDPR. As a guarantee under Art. 44ff of the GDPR, AppsFlyer has signed the EU Standard Contractual Clauses. If you no longer wish to be tracked by AppsFlyer in the future, you can send an email to support@myfitcoach.de at any time. MyFitCoach will store your data until you revoke your consent. By clicking the "Opt-Out" button, you prevent the transmission of data from your device to AppsFlyer servers in the future.Opt-Out“ verhinderst du künftig die Übertragung von Daten deines Geräts auf die Server von AppsFlyer.
Transfer of data to third parties
We only pass your personal data on to third parties if:
- you have given your explicit consent to this,
- forwarding data is necessary for the assertion, exercise, or defense of legal claims and there is no reason to assume you have an overriding legitimate interest in your data not being passed on,
- in the event that we have a legal obligation to forward data, and
- this is legally permissible and required for the performance of the contractual relationship with you.
In the case of data transfer outside the European Union, the high European level of data protection essentially does not exist. It may be the case with a transfer that an EU Commission adequacy decision in accordance with Article 45 (1) (3) GDPR is not currently in place.
This means that the EU Commission has not yet positively determined that the country-specific level of data protection corresponds to the level of data protection in the European Union due to the GDPR. If the recipient is located outside the European Union / European Economic Area, we have taken the necessary measures such as signing the EU standard contractual clauses approved by the EU Commission, and have additionally taken appropriate security precautions.
Potential risks, which cannot be ruled out completely in connection with data transfer, are in particular:
- Your personal data could be processed over and above the intended purpose.
- Moreover, there is a possibility that you may not be able to exercise your rights in relation to data protection, for example, your right of access, to rectification, erasure, or data portability, on a consistent basis and enforce these.
- It may also be highly likely that data is processed incorrectly and in quantitative and qualitative terms, the protection of personal data fails to meet the requirements of the GDPR in full.
Your rights
Information on the rights of data subjects
Each data subject has the right of access in accordance with Article 15 GDPR, the right to rectification in accordance with Article 16 GDPR, the right to erasure in accordance with Article 17 GDPR, the right to restriction of processing in accordance with Article 18 GDPR, the right to object in Article 21 GDPR and the right to data portability in Article 20 GDPR. The limitations according to Articles 34 and 35 BDSG apply to the right of access and to the right to erasure.
Right to information
You have the right to request free of charge information about your personal data stored by MyFitCoach, including their origin and recipients, the purpose of data processing, the planned duration of data storage, and a copy of the personal data undergoing processing, in accordance with Article 15 of the GDPR.
Right to rectification
You have the right to have incorrect personal data concerning you rectified without undue delay, and to have incomplete personal data completed, in accordance with Article 16 of the GDPR.
Right to erasure
You have the right to have your personal data erased without undue delay if they are no longer necessary for the purposes for which they were collected or otherwise processed, if you withdraw your consent to the lawful processing and there is no other legal basis for the storage, or if you object to the processing and there are no overriding legitimate grounds for the processing, in accordance with Article 17 of the GDPR.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data if the following conditions are met:
- You contest the accuracy of your personal data, and we need to verify the accuracy of the data.
- The processing is unlawful, but you oppose the erasure of your personal data and request the restriction of its use instead.
- We no longer need your personal data for the purposes of processing, but you require it for the establishment, exercise, or defense of legal claims.
- You have objected to the processing pursuant to Article 21(1) of the GDPR, pending the verification of whether our legitimate grounds override your reasons for objection, in accordance with Article 18 of the GDPR.
Right to object
You have the right to object at any time to the processing of your personal data for the purpose of creating user profiles or for processing based on Article 6(1)(e) or (f) of the GDPR. Your personal data will no longer be processed unless there are compelling legitimate grounds for the processing that override your interests, rights, and freedoms. If your personal data is used for direct marketing purposes, you have the right to object to such processing at any time, in accordance with Article 21 of the GDPR.
Right of complaint
You have the right to lodge a complaint with the competent data protection supervisory authority regarding the processing of your personal data by us, in accordance with Article 77 of the GDPR.
Right to data portability
You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format, and to transmit those data to another controller, where the processing is based on your consent and is carried out by automated means, in accordance with Article 20 of the GDPR.
Revocation of consent
You have the right to revoke your consent to the processing of your data at any time and with future effect, without stating a reason for revocation, in accordance with Article 7(3) of the GDPR.
Notice of right to object in the balancing of interests
If we base the processing of your personal data on a balancing of interests, you have the right to object to such processing. If you exercise this right to object, we kindly ask you to explain the reasons why we should not process your personal data as described by us. In the event of a justified objection, we will examine the situation and either cease or adjust the data processing, or provide you with our compelling legitimate grounds for continuing the processing.
Links to other websites
Our websites may contain links to websites of other providers. Please note that this privacy policy applies solely to the MyFitCoach website. We have no influence over and do not control whether other providers comply with applicable privacy regulations.
Changes to the privacy policy
The privacy policy is currently valid and dated May 11, 2023. We reserve the right to modify or adjust this privacy policy at any time in compliance with applicable data protection regulations, with effect for the future.
Data protection officer and responsible person
The controller is required to provide the contact information of the data protection officer, if applicable according to Article 37 of the GDPR.
Currently, we are not obliged to appoint a data protection officer in accordance with Article 37 of the GDPR.
If you have any questions regarding the collection, processing, or use of your personal data, or if you require information, correction, blocking, or deletion of data, you can contact the responsible entity for data protection. The responsible entity for the collection, processing, and use of your personal data in accordance with the General Data Protection Regulation (GDPR) is:
MyFitCoach GmbH
Marie-Jahn-Straße 20
30177 Hanover
Germany
support(at)myfitcoach.de
represented by the managing director Maximilian Hamann
